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About
At Reliable Appliance Shield, we’re committed to delivering top-quality advice and solutions. With a team of highly skilled, certified technicians, we stand out as one of the UK's leading service providers. When essential home and kitchen appliances break down, seeking professional repair is often a smarter and more economical choice than buying new. We specialize in restoring household appliances, providing an affordable and practical option to keep your appliances running smoothly.
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Our Services
Specialist Response Group
08008611783
Our team comprises medically trained professionals dedicated to delivering top-notch service precisely when you need it. We pride ourselves on answering every call.
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Is there a limit to the number of repairs I can request under my cover?There is typically no limit to the number of repairs you can request under your cover, provided the repairs are due to covered mechanical or electrical failures. However, certain policies may have limitations, so it's best to review your policy documents for specific details.
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What types of repairs are covered under the repair plan?Our repair cover includes both minor and major repairs resulting from mechanical or electrical failures. This includes but is not limited to component replacements, electrical faults, and general malfunctions.
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How do I know if my appliances are eligible for repair cover?Most common household appliances are eligible for repair cover. You can refer to our list of covered appliances or contact our customer service representatives to confirm eligibility for specific appliances.
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Are there any exclusions to the repair cover?While our repair cover is comprehensive, there may be some exclusions such as pre-existing conditions, cosmetic damages, damages caused by neglect or misuse, and repairs due to natural disasters. Please refer to your policy documents for a detailed list of exclusions.
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How long does it take for a repair technician to visit my home?We strive to provide prompt service to our customers. Typically, a repair technician will be scheduled to visit your home within a few business days of your repair request, depending on technician availability and the urgency of the issue.
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Are there any additional fees associated with repair requests?Our repair cover usually includes all costs associated with covered repairs, including parts, labor, and technician visits. However, there may be exceptions for certain specialized services or non-covered repairs. Our customer service team can provide details regarding any potential additional fees.
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How do I cancel my repair cover if I no longer need it?If you wish to cancel your repair cover, please contact our customer service team to initiate the cancellation process. Keep in mind that cancellation terms and any applicable fees may vary depending on the specifics of your policy.
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What does cover entail?Our home appliance repair cover includes protection for a wide range of household appliances such as refrigerators, washing machines, dishwashers, ovens, and more. It covers repair costs in case of breakdowns due to mechanical or electrical failures.
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How do I request a repair under my cover?To request a repair, simply contact our customer service team via phone or email. Our representatives will guide you through the process, including scheduling a repair technician to assess and fix the issue with your appliance.
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Can I transfer my repair cover to a new homeowner if I move?Depending on the terms of your policy, it may be possible to transfer your repair cover to a new homeowner if you sell your property. Please contact our customer service team to discuss the transfer process and any applicable fees.
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